Frequently Asked Questions

Where do you post to?

I currently only post to the UK, however if you would like an item posting elsewhere, please get in touch.

How much is postage?

Items are posted using Royal Mail 2nd Class. There is a flat rate of £3.20 no matter how many items you purchase.

What are your chains make of?

All chains are silver plated.

I’m buying a gift, can you send it to the recipient?

Yes! I can send your item direct to the recipient. If you would like to do this, please do the following:
1. In the checkout, put the recipient’s name and address in the delivery section.
2. In order notes, write the word GIFT and add your message.
Your message will be written on an Indigo Star gift message card.

Do you accept returns?

Yes, please see the shipping information for details.